Frequently Asked Questions

What is a circular economy?

A circular economy is an economic system where resources are continuously used and any sort of waste is limited or even completely eliminated. Beer bottles are a good example: after they are returned, bottles are thoroughly sanitized and used again. An average beer bottle is refilled 15 times before it is recycled! We envision the same for takeout containers. But closer to 1,000 times :)

Are Reusables safe in COVID?

COVID-19 mainly spreads person-to-person through respiratory droplets when someone sneezes, cough, or talks. Although it is possible for the virus to remain on surfaces, there is no evidence that food is associated with spreading COVID-19. Because Reusables are cleaned in a commercial dishwasher, eating from our containers is no different than using dishes at a restaurant.

Isn’t compostable packaging the best option?

Compostable containers are becoming more popular among restaurants, but, unfortunately, these cannot yet be accepted in BC green bins. Compostable packaging takes a much longer time to break down, causing contamination in the organics waste stream. As a result, compostables end up in landfills just as non-recyclable containers.

Where can I return the containers to?

You are able to return your Reusables to any of the participating restaurant locations. That’s right: even if you got your takeout from JamJar on Commercial, you can drop off your container at Field&Social in Mount Pleasant. Just let the staff know you’re returning a Reusables container, and they will kindly help you.

How long can I hold on to my containers?

You can keep your Reusables up to 2 weeks (14 days) from the order date. If you do not return the containers within this timeframe, you will be charged for the container. Containers cost between $15 and $25, depending on the type.

How much does it cost to be a member?

All new members get a Free 30 Day Trial! Following the free trial, the membership costs only $5 CAD per month.

Are silicone lids sustainable?

Silicone is derived from sand - a material naturally found in the environment. Unlike plastics, silicone doesn’t contain the estrogen-mimicking chemicals commonly and is much more durabile. The main challenge with silicone is ensuring its proper recycling, but when done so, it can be repurposed into oil used for industrial lubricating.

How do I cancel my membership?

You can cancel your membership at any time by deleting your credit card from the 'Finances' section of our app or by emailing us at